Return Policy
Last Updated: January 2025
At The Celtic Chariot, we take pride in the quality of our handmade products. If you are not completely satisfied with your purchase, we are here to help.
1. Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered.
- Items must be returned in their original condition
- Items must be unused and undamaged
- Original packaging is required when applicable
2. Return Shipping Costs
The buyer is responsible for all return shipping costs.
Additionally, buyers are responsible for any loss in value if the item is not returned in its original condition.
3. How to Start a Return
To initiate a return or exchange:
- Contact our support team at support@thecelticchariot.com
- Include your order number and reason for return
- We will provide instructions for shipping the item back
4. Exclusions
The following items may not be eligible for return unless damaged or defective:
- Custom or personalized items
- Digital products
- Final sale or clearance items